One Night at the FedEx Store

By Shawn Traywick - I had an interesting experience when I worked at FedEx that I thought I'd share with you. I came in to work to find two panicked coworkers anxious about this extremely large job that had just come in: over 15,000 copies and 200 binders needed to be made. There have been times when I would have let this ruin my night. This time I got into agreement right away with the fact that I was just going to have to work on this job the whole night. This helped me stay calm in the midst of the chaos. In addition to this, I soon had a swarm of people in the store who also needed my help. But I was able to maintain a positive attitude. It was then that this couple walked in. I was juggling about four groups of customers and had every machine in the branch running the large job. After a few minutes the woman approached me and introduced herself as the district manager. Then she proceeded to tell me how impressed she was at how I was performing and how great my attitude was. She said she wished she had it on tape to show as an example to the rest of the company; the way the whole situation played out was picture perfect. She could not have chosen a better moment to come in and see what I do. Had I not gotten into agreement with it and had a poor attitude the situation could have very easily had a much different outcome. It was a pretty amazing experience. I feel like this is a good example of how the More philosophy has helped improve my life; I was able to take an obvious loss and turn it into a major win by finding it right. As it turned out, they even gave me an award for being able to complete that massive project. Probably the coolest thing that's ever happened to me at work. I just wanted to tell you all about it!